FLINT GROUP RECRUITMENT

Flint Group (SEA Region)
 
Job Description:
 
Business Unit: Narrow Web
 
Department: Sales
 
Job Title: Customer Service
 
Job Location: Binh Duong Province
 
Report to: TSM NW VIETNAM
 
Prefer candidate is male and got 1-2 years experience CS
 
Age : < 30-35 ages. 
 
Effective Date
 
Purpose:
  • Reception for all in coming call.
  • Inquiry on stock, delivery and lead-time and feed back to customer within the time frame.
  • Workout and reply price inquiries from distributors and customer.
  • Order processing and update delivery schedule.
  • Handle sample request and check sample stock availability.
  • Review customer purchased trend and call up customer for orders.
  • Review customer account and recommend synergy product to the customer.
  • Prioritized colour matching and feedback to customer.(If Any)
  • To provide customer service and maintain close relationship mainly internal/ Key customers.
  • To ensure that existing and ‘potential’ customers, are aware of FG products and services.
  • To understand customer’s Industry, manufacturing way, then correct their facing problem information and give solution which meet customer’s company planning/needs.
  • To follow up Delivery Lead Time if Key Accounts need very urgently, and ensure the delivery reach at desire lead time.
  • To maintain contact with sales people in hourly basis (If Any)
  • Month end closing for Consignment Account  (If Any)
  • Generate quotation report and follow up with distributors or customers.
  • Generate outstanding report for pending P/O,D/O and follow up with distributors.
  • Forecast Coordination on Planning- Distribute and Collection
  • Stock check.
  • Generate report on amount of sample given to customer.
  • Quotation following up with distributor and sales team.
  • Price maintenance in OBM/SAP
  • Meet up with CS face to face 2-3 times yearly to build better relationship and ensure there are capable of performing it work. 
  • Any other duties that the management may assign to you from time to time.
Outcome:
  • Annual product budget NW VIETNAM
  • Speed of account closing on consignment account (If Any)
  • No of shop package issued a day.(If Any)
 
 
Acknowledged by: Job Title
 
Prepared by: Report to
 
Approved by:

Nguyễn Thanh Hiền
Accountant/Site Administrator
Asia Pacific

email: This email address is being protected from spambots. You need JavaScript enabled to view it." style="text-decoration:none" target="_blank">This email address is being protected from spambots. You need JavaScript enabled to view it.
www.flintgrp.com
 
 
 

Việc làm mới nhất

Truy cập trang thành viên của VNJOBSEEK.COMTìm việc làm, ứng viên tìm việc làmTìm người, tìm nhân viên giỏi